# Contact Us

Source: https://proventen.com/contact-us
Page content last updated: September 16, 2026

# Let’s Start a Conversation

Have a question, a potential project, or need strategic consultation? Reach out directly to our team using any of the channels below.

## Sales & Commercial Inquiries

            - Email: sales@proventen.com

            - Phone:

            - Business Hours: Monday–Friday, Eastern European Time, Helsinki 09:00–15:00

            - Response Time: We aim to respond to all commercial inquiries within 24 hours.

             Book a Demo
             Talk with Us

## Support

For how-to guides, account setup, and product questions, start in the Help Center—most answers are there, written for busy teams. If you still need a person, email us and we will pick it up during Finnish business hours.

            - Email: support@proventen.com

            - Business Hours: Monday–Friday, Eastern European Time, Helsinki 09:00–15:00

            - Email and Help Center support run during Finnish business hours. Growth and Enterprise teams can add priority Slack or Teams support or a contractual SLA. Response targets are in our Service Level Commitment & Availability (SLA) .

             Open Help Center

## People behind ProvenTen

Experienced down-to-earth leaders guiding ProvenTen's growth.

## Office, Postal Address & Access Info

Visit us at Axelia II in Turku—we recommend booking ahead so the right team can welcome you.

### Office & Postal Address

                **ProvenTen Ltd**

                Axelia II

                Agricolankatu 4

                20500 Turku

                   🇫🇮  Finland

                 Business ID FI36482929

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[Cookie Policy](https://proventen.com/cookie-policy-website) · [Privacy Policy](https://proventen.com/privacy-policy)

### Getting Here from Kupittaa Railway Station

By Car

Affordable street parking along surrounding streets, including Piispankatu next to our office.

Walking

Approx. 15–20 minutes (~1.4 km via Tykistökatu / Hämeenkatu).

Taxi / Drive

Approx. 4–6 minutes from the station.

Public Transit

Approx. 10–12 minutes on local Föli bus routes.

## Invoicing Instructions

**Important Notice:** ProvenTen accepts only electronic invoices (e-invoices / verkkolaskut) by default.

Send e-invoices to ProvenTen with these details:

          - E-invoice address (OVT): 003736482929

          - Operator: Apix Messaging Oy

          - Operator ID: 003723327487 (or Operator code: 003736482929)

For payment inquiries, vendor accounts, or other billing questions, contact:

[invoicing@proventen.com](mailto:invoicing@proventen.com)

(Please include your company name, business ID, and internal reference/PO in the email subject.)

## Other Departments and Contacts

## Frequently Asked Questions (Contact & Visiting)

## Departments

- Partnerships: partners@proventen.com — Strategic alliances, reseller opportunities, and ecosystem collaborations.
- Careers: careers@proventen.com — Open positions, open applications, and student collaboration.
- Invoicing & Billing: invoicing@proventen.com — E-invoicing details, payment inquiries, and vendor accounts.
- Legal & Compliance: legal@proventen.com — Legal inquiries, contract reviews, and regulatory matters.
- Security: security@proventen.com — Vulnerability disclosures, security questionnaires, and enterprise security assessments.
- Privacy: privacy@proventen.com — Data protection inquiries, privacy rights requests, and GDPR-related questions.
- Accessibility: accessibility@proventen.com — Website accessibility feedback and WCAG-related reports.
- Media & Press: contact@proventen.com
- Sales: sales@proventen.com, +358 40 4628153
- Founder: Tapani Talvitie, tapani.talvitie@proventen.com, +358 50 518 8466, https://www.linkedin.com/in/tapanitalvitie/
- Commercial Advisor: Niclas Reijonen, niclas.reijonen@proventen.com, +358 44 240 5034, https://www.linkedin.com/in/reijonenniclas
- Office: Axelia II, Agricolankatu 4, 20500 Turku, Finland