Website Cookie Policy

1. Introduction

At ProvenTen, we prioritize your privacy and data security. As part of our commitment to GDPR compliance and data sovereignty, we are transparent about the technologies we use on our website. This policy explains what cookies are, how we use them, and how you can manage them.

2. What Are Cookies?

Cookies are small text files placed on your device to ensure our website functions correctly, to analyze our performance, and to tailor our content to your business needs.

3. Scope Notice

This Cookie Policy applies exclusively to our public marketing website. It does not govern the ProvenTen SaaS application, which contains customer portals, browser extensions, CRM integrations, or APIs. The use of cookies, tokens, and data within the ProvenTen applications and services are governed by our Privacy Policy and customer agreement terms.

4. How We Use Cookies

We categorize the cookies we use into three specific groups, which you can manage via our consent banner and at this page.

A. Essentials

These cookies are strictly necessary for the website to function. They enable core security features, facilitate user authentication (such as signing in to the ProvenTen platform), and ensure load balancing. You cannot disable these through our preference center as the site would not operate correctly without them.

B. Statistics

We use these to understand how visitors interact with our website. This data helps us identify which features are most valuable to sales and marketing teams, allowing us to fix bugs and improve the overall user experience. This data is collected anonymously and helps us maintain a high-performance platform.

C. Marketing

These cookies allow us to provide you with more relevant content tailored to your business interests. They help us measure the effectiveness of our marketing campaigns and ensure that the information you see is aligned with your role (e.g., CRO, SDR, or B2B Marketing).

5. Managing Your Preferences

You can update your cookie preferences at any time from the cookie banner and from here:

Browser Controls: Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies via your security settings. Note that disabling "Essential" cookies may limit your ability to access some content and areas and make this site malfunction.

6. EU Data Residency & Third-Party Cookies

In line with our "Enterprise Trust" standards, we are highly selective about the third parties we engage. Where third-party tools (such as analytics or marketing platforms) are used, we ensure they comply with our strict data protection standards and EU hosting requirements. We do not engage in unauthorized cross-border data transfers.

7. Updates to This Policy

As we continue to build and refine the ProvenTen platform, we may update this policy. We encourage you to check this page periodically for the latest information.

8. Contact Us

If you have questions regarding our use of cookies or our commitment to cookie data privacy, please contact our team:

• Company: ProvenTen
• Address: Axelia II, Agricolankatu 4, 20520 Turku, Finland
• Email: privacy@proventen.com
• Contact page: Contact Us
• Privacy/Compliance Inquiries: Please refer to our Legal & Policies page, our Data Processing Agreement (DPA), and GDPR practices.